Return Policy

Thank you for visiting 5 Pound Apparel at www.5poundapparel.com. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may “bookmark” a particular portion of www.5poundapparel.com and thereby bypass this agreement, your use of this site still binds you to the terms. Since we at 5 Pound Apparel may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us. We hope you enjoy your visit!

For questions about online orders, email hello@5poundapparel.com. Orders are typically shipped within 1-2 business days from Springfield, Missouri. Weekends don’t count as a business or shipping day. Shipping date does not reflect delivery date. International duties and fees are the responsibility of the customer. Unless otherwise stated, we will ship your order via USPS using either their First Class or Priority Mail services.

If you are not satisfied with your purchase, you may return it within 14 days of purchase for store credit or exchange. We are happy pay to ship the exchanged item to you however you are responsible for the shipping cost to return the original item. Items must be unwashed, unworn, with tags still attached. This applies for in-store and online purchases. Please send all returns or exchanges to 412 South Ave Springfield, MO 65806 with this packing slip with your return request.

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. We strive to make and offer the best sized product, but please note that there can be variation based upon product type and brand.

We take personal privacy very seriously. Therefore, we use an established and secure payment site called Authorize.net to capture information for all regular payments. It automatically encrypts the critical data only allowing us to see pertinent order information. You may view their privacy policy at authorize.net. We also offer payment through Paypal which again allows us to view only information necessary for the fulfillment of your order. You may view their privacy policy at paypal.com

We do collect personal information necessary to fulfill your orders which is viewed only by our employees for fulfillment purposes. We will only send you promotional e-mails if you elect to receive them and you may unsubscribe at any time. We will not sell or share your information with third parties and we will do our best to store collected information securely to prevent unauthorized access.

We do utilize Google Analytics to monitor site viewership. You may access their privacy policy here: http://www.google.com/intl/en/analytics/privacyoverview.html